Tenant Services Policies

File Description	File	Size
Abandonment Policy 2021		111 Kb
Adaptations Policy 2020		169 Kb
Allocations Policy 2020		500 Kb
Allocations Policy Consultation Report 2020		240 Kb
Alterations & Improvements Policy 2019		177 Kb
Anti-Social Behaviour Policy 2018		293 Kb
Asbestos Plan 2019		79 Kb
Assignation & Succession Policy 2020		134 Kb
Complaints Policy 2021		200 Kb
Defects Policy 2021		148 Kb
Estate Management Policy 2021		108 Kb
Factoring Policy 2019		228 Kb
Factored Owner's Data Protection Statement 2018		174 Kb
Joint Tenancy Policy 2020		117 Kb
Minimum Standard for Relet Properties 2020		134 Kb
Pets Policy 2019		166 Kb
Rechargeable Repair Policy 2019		174 Kb
Rent Arrears Policy 2020		182 Kb
Rent Setting Policy 2020		218 Kb
Repairs & Maintenance Policy 2019		201 Kb
Right to Repair Policy 2020		136 Kb
Shared Ownership Buy Back Policy 2020		113 Kb
Sub-letting & Lodgers Policy 2020		125 Kb
Tenant Data Protection Statement 2018		233 Kb
Tenant Management Policy 2021		64 Kb
Tenant Participation Policy 2019		193 Kb
Website Privacy Policy Statement 2018		193 Kb

Quarterly Newsletter

File Description	File	Size
Speaking Forth - Sept 21		929 Kb
Speaking Forth - June 21		1302 Kb
Speaking Forth - April 21		1091 Kb
Speaking Forth - Dec 20		4100 Kb
Speaking Forth - Sept 20		1283 Kb
Speaking Forth - June 20		1767 Kb
Speaking Forth - April 20		2941 Kb
Speaking Forth - Dec 19		16572 Kb
Speaking Forth - Sept 19		1028 Kb
Speaking Forth - June 19		1059 Kb
Speaking Forth - April 19		934 Kb
Speaking Forth - Dec 18		1398 Kb

Annual Reports

File Description	File	Size
2020-21 Annual Report		860 Kb
2019/20 Annual Report		864 Kb
2018/19 Annual Report		937 Kb
2017/18 Annual Report		1774 Kb

Governance Docs/Corporate Policies

File Description	File	Size
Access To Information 2019		169 Kb
Annual Assurance Statement 2021		346 Kb
Annual Assurance Statement Feedback 2020		151 Kb
Annual Assurance Statement 2020		67 Kb
Annual Register 2019		155 Kb
Asset Management and Investment Plan 2020		273 Kb
Business Plan 2019-22		1908 Kb
Committee Code of Conduct 2021		439 Kb
Committee Expenses 2021		114 Kb
Customer Care Policy 2019		160 Kb
Data Protection Policy 2021		192 Kb
Data Retention Policy 2021		207 Kb
Dignity At Work Policy		103 Kb
Engagement Plan 2020-21		187 Kb
Entitlements,Payments and Benefits Policy 2021		403 Kb
Equalities Policy 2021		289 Kb
EVH Terms & Conditions 2018		265 Kb
Financial Regulations 2020		160 Kb
Freedom of Information Charging Statement		82 Kb
Health & Safety Manual 2019		4118 Kb
How We Regulate: A Guide For Tenants & Customers		439 Kb
Improvement Plan 2019		163 Kb
Model Publication Scheme FOI 2019		371 Kb
Membership Policy 2021		258 Kb
Procurement Policy 2018		177 Kb
Progress Against Business Priorities 2020		79 Kb
Publicity Policy 2021		109 Kb
Records Management 2019		111 Kb
Register of Disposals of Land and Property 2020		51 Kb
Risk Management Poliicy 2021		250 Kb
Rules 2019		330 Kb
Staff Code of Conduct 2021		282 Kb
Serious Complaints or Grievance Against Director Policy		148 Kb
Staff Recruitment Policy 2021		350 Kb
Staff Training Procedure 2019		25 Kb
Staff Training Policy 2019		97 Kb
Standing Orders Scheme of Delegate Authority 2021		178 Kb
Standing Orders 2020		145 Kb
Treasury Management Policy 2020		171 Kb

Performance Reports

File Description	File	Size
Regulator's Landlord Report 2020/21		52 Kb
Forth's Performance Report 2020/21		925 Kb
Regulator's Landlord Report 2019/20		690 Kb
Forth's Performance Report 2019/20		877 Kb
Regulator's Landlord Report 2019/20		690 Kb
Forth's Performance Report 2018/19		11403 Kb
Regulator's Landlord Report 2018/19		173 Kb
Forth's Performance Report 2017/18		2095 Kb
Regulator's Landlord Report 2017/18		168 Kb
Forth's Performance Report 2016/17		6828 Kb
Regulator's Landlord Report 2016/17		168 Kb

Forms/Applications/Leaflets

File Description	File	Size
Allocations Leaflet 2018		58 Kb
Alteration and Improvement Application		235 Kb
Complaints Leaflet 2021		245 Kb
Direct Debit FHA		63 Kb
Forth's Homes For Rent Leaflet 2018		479 Kb
Housing Benefit Run On Letter		29 Kb
Housing Application 2020		186 Kb
Medical Assessment Form		126 Kb
Membership Appication & Leaflet		224 Kb
RTO Information Pack		265 Kb
Scottish Secure Tenancy Agreement 2019		419 Kb
Significant Performance Failures Leaflet (Information for Tenants)		327 Kb

Tenants Handbook Contents

File Description	File	Size
Tenant Handbook Introduction		7988 Kb
Section 1 - About Us		2703 Kb
Section 2 - Moving Into Your New Home		5281 Kb
Section 3 - Our Responsibilities		2217 Kb
Section 4 - Your Responsibilities		3099 Kb
Section 5 - Money Matters		1577 Kb
Section 6 - Repairs and Maintenance		2572 Kb
Section 7 - Thinking of Moving		2102 Kb
Section 8 - Participation		1639 Kb
Section 9 - Useful Information		2095 Kb

Surveys

File Description	File	Size
2020 Close Cleaning Survey		206 Kb
2019 Close Cleaning Survey		207 Kb
2018 Close Cleaning Survey		208 Kb
2020 Landscape Maintenance Survey		220 Kb
2018 Landscape Maintenance Survey		200 Kb

Annual Accounts/Budget

File Description	File	Size
2020-2021 Annual Accounts		12170 Kb
2019 - 2020 Annual Accounts		11311 Kb
2019 - 2020 Budget		475 Kb
2018 - 2019 Annual Accounts		9955 Kb
2017 - 2018 Annual Accounts		1338 Kb