A Warm Welcome to Forth Housing Association
Due to the Coronavirus our office is open to the public by pre-arranged appointment only to minimise the risk to our customers and staff. Our phones are being answered during normal working hours, Monday to Friday. You can also e mail email@example.com with your enquiry. We will aim to get back to you within 72 hours. We will carry out emergency visits only by pre-arrangement.
For gas central heating repairs please phone Saltire on Telephone 0800 048 2710.
For genuine emergency repairs outwith working hours please telephone the McDougall Group on Telephone 0333 123 1011.
We are following guidance on COVID-19 provided by the Scottish Government and the Public Health Authorities.For further information and advice on Coronavirus please click on the links below:
If you or someone in your household is self-isolating due to Coronavirus please let us know so that we do not visit you at home. When you contact the office you will be asked questions to identify any potential risks before requesting a Contractor or staff member to attend. Click on link for questions: Coronavirus Questions
For information on claiming Benefits and Coronavirus please click here. For information on What Financial Help You Can Get If Self-Isolating click here. For information on where to find additional support Tel:0800 111 4000: https://www.readyscotland.org/coronavirus/where-to-find-additional-support The Scottish Government has put together information and advice for tenants: https://www.mygov.scot/social-rental-rights/
Please visit our website regularly as we will keep you updated regarding any further impact on our service delivery and click here to read latest news.
We would like to reassure all customers that we will continue to deliver a service. However, you may require to access services in a different way. For example if you usually go out to a Post Office or a Paypoint outlet, and you are unable to go out, it might be beneficial to have the Allpay App downloaded to your mobile device in order that you can still pay rent. If you want advice on how to the download the App please contact the office.
Gas Servicing: This is still ongoing. We must carry out annual gas servicing to our properties to ensure tenants safety. This is required by law during the Covid-19 pandemic. Our gas contractor Saltire, will take precautions to ensure both tenant and contractor safety by adhering to social distancing measures and asking the occupants to vacate the room whilst the annual service takes place. The contractor carries their own PPE (safety equipment) and whilst in your property they will not touch any part of the property unnecessary.
Our gas contractor will contact you with an appointment 2 months before the expiry date on the current certificate (anniversary date).
If you are self-isolating please contact us in the first instance and a new appointment will be made. We ask that you fully engage with ourselves and our contractor to ensure that the annual service is carried out within the anniversary date of the previous service. Click here for more information.
Planned Maintenance Works Suspended until further notice due to the latest announcement by the Scottish Government on 23/03/20.
Providing good quality and well managed housing for rent and low cost home ownership in the Stirling area, we have over 870 homes for rent. We also have an active development program in the Stirling area. We work in partnership with Stirling Council and actively promote community regeneration areas and environmental projects.
Recruiting - We are currently recruiting for a Property Services Officer. Click here for more information.
Performance Report and the Regulator's Landlord Report for 2018/19 click here .
Special Edition Summer Newsletter 2020 - click here to read all that's happening at Forth.
Annual Report for 2018/19 - Read all about what happened in the last finanical year. Click here.