Cyclical and Planned Maintenance

At present our kitchen, bathroom and window replacement programmes are on hold due to government restrictions on maintenance works.  Planned electrical safety works and external works such as planned fencing replacement are going ahead as programmed.  If you have any questions about planned maintenance, please contact Paul Fraser, Senior Property Services Officer on 01786 431026 or email

Due to current restrictions as a consequence of Covid-19  details of Planned Works being carried out in your area during 2021/22 will be updated when further guidance is issued.

Gas Servicing 

This is still ongoing. We must carry out annual gas servicing to our properties to ensure tenants safety. This is required by law during the Covid-19 pandemic. Our gas contractor Saltire, will take precautions to ensure both tenant and contractor safety by adhering to social distancing measures and asking the occupants to vacate the room whilst the annual service takes place. The contractor carries their own PPE (safety equipment) and whilst in your property they will not touch any part of the property unnecessary.

Our gas contractor will contact you with an appointment 2 months before the expiry date on the current certificate (anniversary date). If you are self-isolating please contact us in the first instance and a new appointment will be made. We ask that you fully engage with ourselves and our contractor to ensure that the annual service is carried out within the anniversary date of the previous service. Click here for more information.

Planned Maintenance Works After Restrictions Are Lifted

In order to maintain our stock, certain works/inspections are carried out at regular intervals eg painterwork or kitchen replacements. Where such work has to be undertaken tenants will be informed in advance.

Details of Planned Maintenance being carried out in your area is advertised in the quarterly Tenants Newsletters. If you have any queries regarding Planned Maintenance please contact Paul Fraser, Senior Property Services Officer, Direct Dial Tel No: 01786 431026.