Tenant Services Policies

File Description	File	Size
Abandonment Policy (2024 - 27)		202 Kb
Adaptations Policy (2023 - 26)		246 Kb
Allocations Policy (2024 - 26)		582 Kb
Alteration & Improvements Policy (2024 - 27)		286 Kb
Anti-Social Behaviour Policy (2022 - 25)		281 Kb
Asbestos Policy (2024 - 27)		436 Kb
Assignation & Succession Policy (2023 - 26)		571 Kb
Complaints Policy (2021 - As required by SPSO)		200 Kb
Damp and Mould Policy (2024 - 27)		297 Kb
Decant Policy (2022 - 25)		110 Kb
Defects Policy (2021 - 24)		148 Kb
Estate Management Policy (2024 - 27)		284 Kb
Factoring Policy (2022 - 25)		323 Kb
Gas Safety Policy (2024 - 27)		279 Kb
Harassment Policy (2023 - 26)		855 Kb
Joint Tenancy Policy (2023 - 26)		221 Kb
Management of Violent Offenders and Sex Offenders Policy (2024 - 27)		252 Kb
Mortgage to Rent Policy (2023 - 26)		225 Kb
New Supply Shared Equity Policy (2023 - 26)		288 Kb
Pets Policy (2024 - 27)		254 Kb
Rechargeable Repairs Policy (2022 - 25)		291 Kb
Rent Arrears Policy (2024 - 26)		294 Kb
Rent Setting Policy 2020		218 Kb
Repairs & Maintenance Policy (2022 - 25)		241 Kb
Shared Ownership Buy Back Policy (2023 - 26)		290 Kb
Sub-letting & Lodgers Policy (2023 - 26)		253 Kb
Tenant Data Protection Statement (2018 - Current)		233 Kb
Tenant Engagement Strategy (2023 - 26)		168 Kb
Tenant Participation Policy (2023 - 26)		302 Kb
Voids Policy (2023 - 26)		266 Kb
Website Privacy Policy (2021 - Current)		118 Kb
Written Statement for Home Owners		484 Kb

Quarterly Newsletter

File Description	File	Size
Speaking Forth - Dec 24		7389 Kb
Speaking Forth - Sept 24		7992 Kb
Speaking Forth - Mar 24		2468 Kb
Speaking Forth - Dec 23		8026 Kb
Speaking Forth - Sept 23		1468 Kb
Speaking Forth - June 23		5238 Kb
Speaking Forth - April 23		1503 Kb
Speaking Forth - Dec 22		3607 Kb
Speaking Forth - Sept 22		2786 Kb
Speaking Forth - June 22		7707 Kb
Speaking Forth - April 22		1419 Kb
Speaking Forth - Dec 21		6009 Kb
Speaking Forth - Sept 21		929 Kb
Speaking Forth - June 21		1302 Kb
Speaking Forth - April 21		1091 Kb

Annual Reports

File Description	File	Size
2023/24 Annual Report		751 Kb
2022/23 Annual Report		739 Kb
2021/22 Annual Report		869 Kb
2020/21 Annual Report		860 Kb

Governance Docs/Corporate Policies

File Description	File	Size
Annual Assurance Statement 2024		76 Kb
Annual Assurance Statement 2023		48 Kb
Annual Assurance Statement 2022		103 Kb
Annual Assurance Statement 2021		346 Kb
Annual Assurance Statement 2020		67 Kb
Asset Management Strategy (2022 - 27)		440 Kb
Business Continuity Plan (2024 - 27)		396 Kb
Committee Annual Register 2022		126 Kb
Committee Annual Register 2021		202 Kb
Committee Annual Register 2020		212 Kb
Committee Annual Register 2019		155 Kb
Committee Expenses (2022 - 25)		202 Kb
Committee Members Code of Conduct (2024 - 27)		512 Kb
Customer Experience Policy (2023 - 26)		311 Kb
Data Protection Policy 2021		192 Kb
Data Retention Policy 2021		207 Kb
Development Strategy 2022		596 Kb
Dignity At Work Policy		103 Kb
Engagement Plan 2023-24		80 Kb
Entitlements, Payments and Benefits Policy (2024 - 27)		423 Kb
Asset Management and Investment Plan 2020		273 Kb
Equalities Policy (2024 - 2027)		303 Kb
EVH Terms & Conditions 2018		265 Kb
Financial Regulations 2023		275 Kb
Flexible Working Policy (2024 - As Required by EVH)		328 Kb
Freedom of Information Charging Statement		82 Kb
Health & Safety Manual 2019		4118 Kb
How We Regulate: A Guide For Tenants & Customers		439 Kb
Improvement Plan 2019		163 Kb
Joint Statement on Fair Work First - EVH		158 Kb
Joint Statement on Fair Work First - FHA		140 Kb
Learning and Development Policy 2022		111 Kb
Membership Policy (2024 - 27)		309 Kb
Model Publication Scheme FOI 2019		371 Kb
Progress Against Business Priorities 2020		79 Kb
Notifiable Events Protocol Policy 2023		639 Kb
Publicity Policy 2021		109 Kb
Records Management 2019		111 Kb
Register of Disposals of Land and Property 2020		51 Kb
Risk Management Policy (2024 - 27)		318 Kb
Rules of Forth		301 Kb
Serious Complaints or Grievance Against Director Policy		148 Kb
Staff Code of Conduct 2021		282 Kb
Staff Recruitment Policy (2024 - 27)		284 Kb
Standing Orders Scheme of Delegate Authority 2021		178 Kb
Standing Orders Policy (2024 - 25)		466 Kb
Treasury Management Policy 2023		890 Kb
Procurement Policy (2025 - 28)		309 Kb
Unacceptable behaviour Policy (2024 - 27)		229 Kb

Performance Reports

File Description	File	Size
Regulator's Landlord Report 2023/24		296 Kb
Forth's Performance Report 2023/24		1199 Kb
Regulator's Landlord Report 2022/23		146 Kb
Forth's Performance Report 2022/23		888 Kb
Regulator's Landlord Report 2021/22		1159 Kb
Forth's Performance Report 2021/22		845 Kb
Regulator's Landlord Report 2020/21		52 Kb
Forth's Performance Report 2020/21		925 Kb

Forms/Applications/Leaflets

File Description	File	Size
Allocations Leaflet 2018		58 Kb
Alteration & Improvement Application		151 Kb
Application To Keep Pet		141 Kb
Complaints Leaflet 2021		245 Kb
Direct Debit Form FHA		101 Kb
Homes for Rent Leaflet		137 Kb
Housing Benefit Run On Letter		29 Kb
Application Form Nov 2023 Update		286 Kb
Medical Assessment Form		6211 Kb
Membership Application and Leaflet		108 Kb
RTO Information Pack		265 Kb
Scottish Secure Tenancy Agreement 2019		419 Kb
Significant Performance Failures Leaflet (Information for Tenants)		327 Kb
Pets Policy Summary		181 Kb

Tenants Handbook Contents

File Description	File	Size
Tenant Handbook Introduction		7988 Kb
Section 1 - About Us		2703 Kb
Section 2 - Moving Into Your New Home		5281 Kb
Section 3 - Our Responsibilities		2217 Kb
Section 4 - Your Responsibilities		3099 Kb
Section 5 - Money Matters		1577 Kb
Section 6 - Repairs and Maintenance		2572 Kb
Section 7 - Thinking of Moving		2102 Kb
Section 8 - Participation		1639 Kb
Section 9 - Useful Information		2095 Kb

Annual Accounts/Budget

File Description	File	Size
2023-24 Annual Accounts		859 Kb
2022-23 Annual Accounts		643 Kb
2021-22 Annual Accounts		11851 Kb
2020-2021 Annual Accounts		12170 Kb
2019 - 2020 Annual Accounts		11311 Kb
2019 - 2020 Budget		475 Kb
2018 - 2019 Annual Accounts		9955 Kb
2017 - 2018 Annual Accounts		1338 Kb