Performance Report 2017-18 Hot Off Press
Posted on 26th Sep 2018 at 14:13 ( Last updated on 26th Sep 2018 at 14:40 )
Forth's Performance Report - 2017-18
We collect data commencing 1st April each year, for our Annual Return on the Charter (ARC), This is submitted to the Scottish Housing Regulator annually in May. Tenant scrutiny is a key element of the Scottish Social Housing Charter (SSHC) requirements. We therefore want our customers to be involved in analysing our performance. It is this feedback that will help our improve our services to you, our customer. We want you to get involved and have set up a Tenants View Forum which meets 3 times per year. Click here to read more about their last meeting. The Forum scrutinises our performance and reviews various policies. If you want to become involved in scrutinising our performance, contact Angela Laley at the office for details of the next Tenants View Forum meeting. Examining our performance in detail ie scrutinising, is important to let us know where we require to improve our service to our customers. Click here for more information on Performance and Scrutiny, including the Annual Performance Report and the Regulator's Annual Report.