Forth Receives Accreditation For Information and Advice

Accreditated for Information and Advice by Scottish Government

We are one of the first Housing Associations to receive accreditation for Information and Advice under the Scottish Government's new quality assurance model.

Accreditation enables agencies to demonstrate to their clients and funders they are offering a good quality advice service. It also provides recognition for staff who are working hard to continuously improve their advice service.

The Minister for Community Safety and Legal Affairs Annabelle Ewing said:" I am delighted that the first agencies have successfully completed the new accreditation which aims to strengthen public confidence in the quality of advice provided."

Our Project &  Communications Co-ordinator, Angela Laley said : " By obtaining reaccreditation we have continued to demonstrate that we are providing quality advice and information which is an integral part of our service. This is a benefit not only to Forth but more importantly our customers."